CDPAP Program In New York2025-10-27T11:47:37-04:00

Hire Family or Friends as Your Caregiver

New York’s Consumer Directed Personal Assistance Program (CDPAP)

Special Touch Home Care is an approved Facilitator for the Consumer Directed Personal Assistance Program (CDPAP). We partner with Public Partnerships LLC (PPL) to make CDPAP even better — so you can keep getting care from the people you know and trust, with our support every step of the way.

Great People Helping Great People

150k+

Patients Served

Statewide Impact

40+

Years of Experience

Trusted Since 1984

Hire Family or Friends as Your Caregiver

New York’s Consumer Directed Personal Assistance Program (CDPAP)

Special Touch Home Care is an approved Facilitator for the Consumer Directed Personal Assistance Program (CDPAP). We partner with Public Partnerships LLC (PPL) to make CDPAP even better — so you can keep getting care from the people you know and trust, with our support every step of the way.

Great People Helping Great People

150k+

Patients Served

Statewide Impact

40+

Years of Experience

Trusted Since 1984

CDPAP Made Simple With Help You Can Trust

Special Touch Home Care now serves as a CDPAP Facilitator, partnering with Public Partnerships (PPL) to guide families across New York through the CDPAP process—helping them access the care they need from the people they trust most.

Note: You may see us listed with PPL as “A Special Touch Home Care.”

It’s still us—same trusted team, same commitment to making CDPAP simple and stress-free.

Trusted by 150K+ New York Families

We’ll help you find out if CDPAP is right for your family.

A compassionate caregiver from Special Touch Home Care embraces a happy elderly client on a couch, representing the positive relationships fostered by the CDPAP program.

CDPAP Made Simple With Help You Can Trust

Special Touch Home Care now serves as a CDPAP Facilitator, partnering with Public Partnerships (PPL) to guide families across New York through the CDPAP process—helping them access the care they need from the people they trust most.

Note: You may see us listed with PPL as “A Special Touch Home Care.”

It’s still us—same trusted team, same commitment to making CDPAP simple and stress-free.

Trusted by 150K+ New York Families

We’ll help you find out if CDPAP is right for your family.

A compassionate caregiver from Special Touch Home Care embraces a happy elderly client on a couch, representing the positive relationships fostered by the CDPAP program.

What Can a Family Caregiver Help With?

With CDPAP, your loved one can get help from someone they know and trust with daily tasks that support safety, comfort, and independence.

Help with Daily Activities Assistance getting in and out of bed, dressing, bathing - your caregiver is there every step of the way. Appointments & Errands Need to make a visit to the doctor or help picking up prescriptions? CDPAP caregivers can do that. Meals That Suit Your Needs and Tastes Caregivers can help plan, cook, and serve meals that support nutrition. Medication Support Caregivers can remind you when it’s time to take meds and assist with safe use. Track Important Health Signs Get help checking blood pressure, temperature, or other vital stats as needed. Catch Issues Before They Become Big Issues Caregivers can spot early signs of concern and share them with your physician or care team. Caregiver assisting a senior man with a walker to stand from a sofa, demonstrating mobility support from Special Touch Home Care CDPAP Program. Senior woman receiving compassionate walking assistance from her Special Touch Home Care CDPAP aide, promoting independence outside the home. Empowering seniors to maintain independence in their home kitchen with support from Special Touch Home Care CDPAP. Attentive aide helping a senior with daily pill organization, illustrating the personalized health support from Special Touch Home Care's CDPAP Program. A trained professional providing in-home care to a child, illustrating the comprehensive support for all ages through Special Touch Home Care's CDPAP Program. Caring Special Touch Home Care CDPAP nurse or aide taking a senior woman's blood pressure at home, illustrating in-home health monitoring services.

Why Families Choose CDPAP

We help you understand eligibility, navigate the process, and work directly with your Insurance Plan (MMC, HARP, MLTC, MAP, and/or PACE plan) as well as PPL to ensure things go smoothly.

We’ll help you find out if CDPAP is right for your family.

A smiling, youthful caregiver pushes an elderly woman in a wheelchair, illustrating the independence and dignity offered by the CDPAP program.
A smiling, youthful caregiver pushes an elderly woman in a wheelchair, illustrating the independence and dignity offered by the CDPAP program.
An adult son and his elderly father walking and smiling, representing the ability for family to be hired as a caregiver through the CDPAP program.

Who can be your caregiver?

CDPAP gives you control—but there are some rules about who can and can’t be hired as your paid caregiver:

Can be hired

Cannot be hired

A caring, female caregiver and a happy elderly woman holding hands and sharing a positive moment, showcasing the compassionate in-home care provided by the CDPAP program.
An adult son and his elderly father walking and smiling, representing the ability for family to be hired as a caregiver through the CDPAP program.

Who can be your caregiver?

CDPAP gives you control—but there are some rules about who can and can’t be hired as your paid caregiver:

Can be hired

Cannot be hired

BBB Accreditation

BBB
Accreditation

40 years in business

40 Years
in Business

150,000 patients served

150K+
Patients Served

NYSDOH Approved CDPAP Facilitator

NYSDOH Approved
CDPAP Facilitator

BBB

BBB Accreditation

40 years in business

40 Years in Business

150,000 patients served

150K+ Patients Served

NYSDOH approved facilitator

NYSDOH Approved CDPAP Facilitator

Experience Matters. That’s Why Families Choose Special Touch.

Experience Matters. That’s Why Families Choose Special Touch.

A smiling caregiver and an elderly woman cooking together in a kitchen, illustrating the client's independence and empowered choices within the CDPAP program.

Experience Matters.
That’s Why Families
Choose Special Touch.

When it comes to navigating CDPAP, experience matters—and no one brings more to the table than Special Touch.

We don’t just understand the CDPAP program—we’ve been helping families benefit from it for years.

When you choose Special Touch, you’re getting more than a Facilitator—you’re getting a trusted partner in your care journey.

Empowered Care Choice

Empowered care choice

  • Choose your caregiver

  • Medicaid covers it

  • Stay independent

Experience Matters. That’s Why Families Choose Special Touch.

A smiling caregiver and an elderly woman cooking together in a kitchen, illustrating the client's independence and empowered choices within the CDPAP program.

When it comes to navigating CDPAP, experience matters—and no one brings more to the table than Special Touch.

We don’t just understand the CDPAP program—we’ve been helping families benefit from it for years.

When you choose Special Touch, you’re getting more than a Facilitator—you’re getting a trusted partner in your care journey.

Empowered Care Choice

Empowered care choice

  • Your Content Goes Here
  • Your Content Goes Here
  • Your Content Goes Here

Your Loved One.
Your Choice.
Your Care.

The Consumer Directed Personal Assistance Program (CDPAP) is an innovative New York State Medicaid-funded program that empowers you to choose your own caregivers — including trusted family members or friends. CDPAP gives you the ability to direct your own care, maintaining independence and dignity in the comfort of your home.

At Special Touch, our mission is to make accessing CDPAP easy, clear, and stress-free — so you can focus on your health, not red tape.

We’ll help you find out if CDPAP is right for your family.

Your Loved One. Your Choice. Your Care.

The Consumer Directed Personal Assistance Program (CDPAP) is an innovative New York State Medicaid-funded program that empowers you to choose your own caregivers — including trusted family members or friends. CDPAP gives you the ability to direct your own care, maintaining independence and dignity in the comfort of your home.

At Special Touch, our mission is to make accessing CDPAP easy, clear, and stress-free — so you can focus on your health, not red tape.

We’ll help you find out if CDPAP is right for your family.

An elderly woman and a younger caregiver knitting together, representing how CDPAP supports clients in enjoying their favorite hobbies and leisure activities.

Trusted. Accredited.
Experienced.

BBB Accredited

Trusted by

150k

Families Across NY’s 62 Counties

New York State department of health
40+

Years of experience

Trusted. Accredited. Experienced.

BBB Accredited

Trusted by

Trusted by 150K Families Across NY’s 62 Counties

Families Across NY’s 62 Counties

New York State department of health
40 Years of experience

Years of experience

Special Touch Logo White

Talk to a Real Person Today

Please complete this form with YOUR information. A Care Specialist will review the patient’s details with you during your call.

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Connect with a Care Representative

Please complete this form with YOUR information. A Care Specialist will review the patient’s details with you during your call.

Need help getting started with CDPAP?

We make the process simple, stress-free, and fully supported – from eligibility to enrollment. As a NYSDOH-approved facilitator, we’re here to walk you through every step.

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phone

Prefer to talk? Give us a call

(718) 627-1122

time

We’re available: Monday to Friday 9AM – 5PM

Phone

Prefer to talk? Give us a call

(718) 627-1122

time

We’re available: Monday to Friday 9AM – 5PM

What Our Clients Say About Us

testimonial outline
testimonial

The CDPAP staff at Special Touch do excellent work and have been so helpful in answering all my questions about my mother’s care. I truly appreciate their support — keep up the great work!

Google

Joseph Harrison

5 Star Reviews
testimonial

I’ve had a great experience working with Special Touch. The agency is professional and supportive. I would confidently recommend them to anyone looking for quality CDPAP assistance.

Google

Noelia Lanfranco

5 Star Reviews
testimonial

I’ve been with Special Touch for 3 years and it’s been a great experience. The team communicates well and is very supportive. I highly recommend them to anyone looking for reliable CDPAP assistance.

Google

Angelica Angel

5 Star Reviews

What Our Clients Say About Us

testimonial outline
testimonial

The CDPAP staff at Special Touch do excellent work and have been so helpful in answering all my questions about my mother’s care. I truly appreciate their support — keep up the great work!

Google

Joseph Harrison

5 Star Reviews
testimonial

I’ve had a great experience working with Special Touch. The agency is professional and supportive. I would confidently recommend them to anyone looking for quality CDPAP assistance.

Google

Noelia Lanfranco

5 Star Reviews
testimonial

I’ve been with Special Touch for 3 years and it’s been a great experience. The team communicates well and is very supportive. I highly recommend them to anyone looking for reliable CDPAP assistance.

Google

Angelica Angel

5 Star Reviews

Frequently Asked Questions

PPL (Public Partnerships LLC) is New York State’s designated Fiscal Intermediary (FI) for CDPAP. They manage the administrative side of the program, including caregiver payroll, timesheets, and regulatory compliance.
Special Touch Home Care partners closely with PPL to make your CDPAP enrollment smooth, accurate, and stress-free—from start to finish.

Here’s how the key players fit together:

  • Your Medicaid Managed Care Plan (in conjunction with the NYS Department of Health) determines your eligibility for CDPAP and authorizes the number of care hours.
  • PPL takes over once services are approved, handling payroll, compliance, and other administrative tasks.
  • Special Touch Home Care is your DOH-approved CDPAP Facilitator. We guide you through every step—coordinating with your plan, helping with paperwork, and ensuring seamless communication with PPL so nothing gets missed

No. While your insurance approves your CDPAP eligibility, it does not manage or operate the program.
That role belongs to PPL, New York’s exclusive Fiscal Intermediary.
Special Touch Home Care connects the dots between your insurance and PPL—ensuring everything runs smoothly from day one.

Because experience and trust matter. We’re one of the few CDPAP Facilitators approved by the New York State Department of Health. With over 40 years of home care expertise and a long-standing partnership with PPL, we offer:

  • Deep industry knowledge
  • Personalized guidance
  • A seamless, proven process

You’ll never feel overwhelmed, confused, or unsupported.

Yes! As long as the caregiver is not your spouse or legal representative, they can be paid to provide care under CDPAP.
That includes your child, grandchild, sibling, or even a close friend—someone your loved one already knows and trusts.

Not at all. CDPAP was created so everyday people—not just certified professionals—can provide care.
No formal training or license is required, which makes it easier to deliver care that’s consistent, compassionate, and familiar.

Have questions? Want to know more?

We understand that navigating the CDPAP program and your in-home care options can be challenging. Get the answers you need here.

Have questions? Want to know more?

We understand that navigating the CDPAP program and your in-home care options can be challenging. Get the answers you need here.

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