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"I am writing this email in regards to the coordinator for my mother’s case, Shelisse.   I would like you to know that she has always been extremely helpful.  She is understanding and professional in every interaction I have had with her as she consistently goes above and beyond to help. She is a true blessing to have as my mother’s coordinator.  I am extremely grateful for all of her help and I just wanted you to know that you have a great employee in her. Thank you."

-Paul C.