Privacy Policy
Who We Are
Our website address is: https://www.specialtouchhomecare.com.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from images on the site.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
10DLC Text Message Compliance
In accordance with 10DLC (10-digit long code) regulations, we ensure that all SMS and MMS communications sent from our business are fully compliant with federal and carrier requirements. By opting into our SMS communications, you agree to receive marketing and non-marketing text messages from Special Touch Home Care. You may opt out at any time by replying ‘STOP’ to any message, or by contacting us directly.
We do not sell, share, or distribute your phone number to any third-party organizations for their marketing purposes. All text messages are sent using approved messaging platforms that meet compliance with applicable carrier and legal requirements, including the Telephone Consumer Protection Act (TCPA) and related laws.
Data Collection for SMS Communications
We collect and process your phone number when you opt in to receive text message communications from us. This information is used solely for the purpose of sending you relevant communications regarding our services. All SMS messages are sent through a compliant messaging service that adheres to the latest carrier guidelines, including 10DLC standards.
How to Opt Out of SMS Communications
To opt out of receiving further SMS or MMS communications from us, you can reply ‘STOP’ to any text message we send you, or contact us at [insert contact email/phone number]. Once you opt out, we will no longer send text messages to your phone number unless you re-enroll in our services.
Data Security
We prioritize the security of your data and take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. We regularly review our security policies and procedures to ensure compliance with industry standards.
Changes to Our Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we protect your data.


