What You Should Be Looking for When Searching for Home Health Care Services

For many people, finding high-quality home health care (particularly home health aide services) is quite a challenging process.

Home caregiver helping a senior man standing up at home

Everything from costs, individual routines, life issues and circumstances must be considered. It’s no wonder that most people become overwhelmed and/or frustrated and simply hire the first company they stumble upon. But there are a few things you can look out for to properly screen agencies to be sure you find a quality organization to entrust your loved ones care to. To get started, we suggest following the simple tips below.

Price and Related Costs

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First, we strongly suggest consulting with your current insurance carrier (or carriers). Many policies have specific guidelines in regards to receiving home care, qualifying for it, paying for it, “elimination periods” (when dealing with Long Term Care insurance) and so on. It’s important to learn the ins and outs of your existing policy(s) as you may discover key information that will lead you down the appropriate path for your own situation.

Does your policy cover aide services? Skilled services such as Nursing, Physical therapy, Occupational therapy, etc? So many services fall under the “home care” umbrella, and you’ll need to know what your current coverage is limited to (or is not limited to).

Next, once you complete the above, it’s important to establish a budget (if your insurance does not cover services whatsoever or in a limited quantity).

Then, you’ll have to tackle the actual home health aide agency selection.

Experience of Home Health Aides

Whether you are searching for home health care for you or a close member of your family, you should never overlook the importance of the experience level of the agency who will be administering and overseeing aide services. Sure, it might be tempting to cut corners and choose the first agency that you come across, but it is well worth investing the time to be certain that the agency offers experienced aides (and oversight) to assist with proper professional everyday care. The right home health aide can make all the difference. Not only do they help you or your loved one perform their daily tasks with ease, but they also offer valuable emotional support in times that can be quite difficult. An agency that has experienced, friendly, reliable, and well trained home health aides is worth seeking out.

A Dependable Home Health Care Agency

On a similar note, you should always be certain the agency you are hiring has demonstrated dependability in the industry. All too often you will hear cases of elder abuse, neglect, and other forms of lesser, mediocre problems with home health care. Atrocious as these things can be, it’s good to know that there are a few key steps you can take to be sure that you steer clear of such services. Firstly, always choose an agency that has obvious experience in their field. This means checking to see that they have received lots of positive reviews and feedback from past and current customers. If an agency does not have positive, enthusiastic reviews then that is usually a good sign to avoid them. Furthermore, asking around for suggestions from trusted friends, co-workers, family members, and peers can help you get started on the path toward finding a home health care agency that you know you can trust.

At Special Touch Home Care, we take pride in our ability to offer a wide range of comprehensive home health care services. We understand that finding reliable home care can be a process that is full of challenges, so we’ve aimed to make the process as simple and hassle-free as possible. If you’re in need of home health care that aims to keep loved ones happier, healthier, and safer all from the comfort of their own home, then don’t hesitate to get in touch with a member of our team today. We can’t wait to show you the Special Touch difference.

couple embracing after receiving in-home care and cdpap


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