Active CDPAP participants across New York now have the opportunity to continue their care seamlessly through Public Partnerships LLC (PPL)—with Special Touch Home Care as your trusted facilitator.
As an approved CDPAP Facilitator and official New York State Department of Health (NY DOH) partner, Special Touch Home Care is here to make the transition to PPL simple, smooth, and stress-free. Our dedicated PPL Transition Team is available every step of the way, ensuring that your care remains uninterrupted and that your personal assistants are paid on time.
Why Transition to PPL with Special Touch?
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No Disruptions in Care
Your current CDPAP eligibility and services remain exactly the same. There are no service interruptions during the transition process. -
Seamless Payment
Personal Assistants will continue to be paid on time through PPL without delays. -
Personalized Support
Our team handles the process from start to finish, helping both Consumers and Personal Assistants meet all requirements with confidence.
What You Need to Do Next
Transitioning is easy with these three steps:
1. Submit Your Form
Complete the transition form with the Consumer’s information:
👉 Click here to start the transition
(To be completed by the Consumer or a Designated Representative.)
2. Await Assignment to Special Touch
Once your form is submitted, PPL will review the details and assign Special Touch as your official CDPAP facilitator. This may take a few days to a week.
3. Receive Personalized Support
After assignment, our Transition Team will contact you to walk you and your Personal Assistant(s) through all next steps.
Important Next Steps (Once Assigned to Special Touch)
For Consumers:
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Complete all necessary forms online via PPL@Home
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Ensure your Personal Assistant(s) complete all forms and training
For Personal Assistants:
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Confirm Special Touch is listed as the CDPAP Facilitator
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Submit all forms and health assessments (if required)
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Complete all mandatory training via PPL@Home
Don’t Avoid delays—start your transition today and continue receiving the care and support you deserve.
Special Touch Home Care has proudly served New York’s communities for over 40 years. We’re committed to compassionate in-home care, smooth transitions, and helping you take full advantage of CDPAP—your way.
Serving all 62 counties across New York State.
In-home PCA and HHA caregiver services available in NYC’s five boroughs and Westchester County.
🔗 Learn More About CDPAP
📝 Get Started with Your Transition
📍 Find Our Locations
Special Touch Home Care Services, Inc. – Trusted Care You Can Count On.

Call Us To Learn More
Monday-Friday: 9AM to 5PM
(718) 627-1122
★★★★★
The Most “Liked” & Highest Reviewed In-Home Care Company in New York.
Our team is here to make your life easier when you need help. That’s why our customers give us high satisfaction ratings.


